Terms of service
VolRides Terms of Service
Last Updated: 24.08.2025
By accessing or using the VolRides website and purchasing our products, you agree to the following Terms of Service. Please read them carefully before placing an order. If you do not agree with these terms, you should not use our website or services.
1. General Conditions
VolRides reserves the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service or products without express written permission from VolRides.
We reserve the right to modify or discontinue the service (or any part of it) at any time without notice.
2. Eligibility
By placing an order, you represent that all information provided is accurate and complete.
3. Products and Availability
We make every effort to display products and specifications accurately. However, colors, images, and descriptions may vary slightly from actual products.
We reserve the right to limit the sales of our products to certain regions, countries, or jurisdictions.
All products are subject to availability. We may discontinue any product at any time without notice.
4. Pricing and Payment
All prices are listed in the currency shown at checkout. Taxes, import duties, and customs fees may apply and are the responsibility of the customer.
We reserve the right to change prices at any time without prior notice.
Payment must be made in full at the time of order using the payment methods available on our website.
5. Shipping and Delivery
Orders are typically processed within 1–2 weeks after payment is received.
Delivery times vary: United States orders generally arrive within 25–35 business days after processing, while international orders (Europe, Canada, and other regions) may take 40–60 business days.
Large items such as e-bikes may require additional delivery time.
Shipping delays may occur due to customs, carriers, or factors outside of our control.Customers are responsible for all customs fees, import duties, and taxes in their country.
6. Returns and Refunds
Returns are accepted only under the conditions outlined in our official Return Policy.
Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or error by VolRides.
Restocking fees and processing fees may apply.
7. Warranty
VolRides provides a limited warranty as outlined in our Warranty Policy. Warranty coverage may vary by product and is subject to conditions, including proper usage and care.
8. Limitation of Liability
VolRides is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.
Customers assume all responsibility for the safe operation, maintenance, and legal use of purchased products.
In no event shall VolRides’ liability exceed the amount paid by the customer for the product.
9. Governing Law
These Terms of Service and any disputes arising from them shall be governed by and construed in accordance with the laws of your country of residence.
10. Changes to Terms of Service
VolRides reserves the right to update or change these Terms of Service at any time. Updates will be posted on this page, and it is the customer’s responsibility to review them periodically.
11. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: info.volrides@gmail.com