Shipping policy
VolRides Shipping Policy
At VolRides, we are committed to offering high-quality products directly to our customers at significantly reduced prices by eliminating the middleman. Because of this streamlined approach, shipping times may be longer than usual. Please read the following carefully before placing your order.
Order Processing
Orders are typically processed within 1–2 weeks after payment is received.
Processing may take slightly longer during peak seasons (such as holidays) or due to tariffs.
Once your order has been processed, it will be shipped from our fulfillment center, and you will receive tracking details via email.
Estimated Delivery Times
United States: Orders usually arrive within 25–35 business days after processing.
International Orders (Europe, Canada, and other regions we serve): Shipping times generally range from 40–60 business days, depending on destination country and customs procedures.
Large items (such as e-bikes): Delivery may require additional time due to size and carrier restrictions.
Shipping Costs
We proudly offer Free International Shipping with code: FREESHIPPING111.
Please note: International orders may still be subject to customs fees, import duties, and taxes. These charges are not included in our shipping offer and are the responsibility of the customer. We recommend checking with your local customs office for more details.
Shipping Restrictions
We ship to most European countries, as well as the USA and Canada.
Some regions may have restrictions or additional shipping costs for larger items like e-bikes.
If your country is not available at checkout, or if you have questions, please contact us at info.volrides@gmail.com for assistance.
Delays & Exceptions
Occasionally, shipping delays may occur due to factors beyond our control, such as:
Weather conditions
Natural disasters
Carrier or customs issues
If your order is significantly delayed, we will do our best to notify you and keep you updated. We appreciate your patience and understanding in these situations.
Contact Us
If you have any questions about shipping, please contact our support team at:
Email: info.volrides@gmail.com
📦 Quick Shipping Info
Processing time: 1–2 weeks after payment
USA delivery: 25–35 business days after processing
International delivery (Europe, Canada, others): 40–60 business days depending on customs
Large items (e-bikes): May take extra time
Free worldwide shipping with code: FREESHIPPING111
Note: Customs fees, import duties, and taxes are the customer’s responsibility